ILS-Distribution Ctr Customer Service Coordin
Seeking a full-time candidate with customer service and logistics experience. Offers health, dental, vision, 401(k) match, bonuses, PTO, and career growth opportunities.
Role Overview and Compensation
The ILS-Distribution Ctr Customer Service Coordin position offers a competitive salary between $43,680 and $45,756 annually. This is a full-time, on-site job with a standard office schedule and duties.
This role is ideal for individuals seeking stability, standard benefits, and opportunities for advancement in the industrial logistics sector. The environment is supportive for growth.
Candidates are eligible for a range of benefits including health, dental, vision, life, and disability insurance, plus bonuses and paid time off.
In addition to base compensation, performance-based quarterly bonuses reward high-quality work and adherence to company process and safety standards.
The minimum requirements include a high school diploma and at least two years of customer service or logistics experience, favoring those with a background in warehousing.
Daily Tasks and Responsibilities
Expect to efficiently handle client shipments, process inbound materials, and provide responsive customer service. The position requires regular communication with both customers and warehouse staff.
Your day-to-day will involve answering inquiries, resolving client requests, and entering shipment and inventory information using warehouse management systems.
The job includes preparing shipping documents, arranging transportation, and submitting compliance paperwork for customs and regulatory agencies.
Attention to detail is essential, as you will record, organize, and archive shipment records and other key documentation needed by the team.
Other tasks include submitting paperwork for finance and import/export invoicing, as well as assisting with additional duties as required by supervisors.
Advantages of Working at ILS
One major advantage is the comprehensive benefits package covering health, dental, vision, life, and long-term disability insurance, ensuring your well-being.
The role features a straightforward path to bonuses based on performance, providing motivation and recognition for dedication and accuracy in work.
Potential Drawbacks
The position is predominantly sedentary, which may not suit those seeking active, on-the-move roles. Flexibility for on-call or after-hours work is sometimes required.
The salary range, while stable, is slightly below the median in the customer service specialist field, which could be a drawback for those with advanced experience.
Final Verdict
All in all, the ILS-Distribution Ctr Customer Service Coordin position is an excellent opportunity for those with a customer-focused and detail-oriented approach to work. The role suits candidates aiming for job security, benefits, and a predictable work routine, while allowing room for career growth through performance.